Effective Date: January 1st 2025

Suncare Medical Corp ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.suncaremedical.com (the "Website").

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Company Information:

• Company Name:Suncare Medical Corp

• Address: 16244 S. Military Trail, Suite #310, Delray Beach, FL 33484

• Phone Number: 855-704-4867

• Fax Number: 855-611-4082

• NPI: 1093365181

• Email: info@suncaremedical.com​​​​​​

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1. Information We Collect

We are committed to collecting only the information necessary to deliver exceptional service while ensuring compliance with applicable laws and regulations. The types of information we collect include:

• Personal Information: This includes but is not limited to your full name, shipping address, date of birth, telephone number, email address, payment card details, health insurance information, Doctor information.

• Protected Health Information (PHI): As a provider of Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS), we collect medical records and other sensitive health information necessary to fulfill your healthcare needs.

• Technical and Device Information: Information such as your Internet Protocol (IP) address, browser type, operating system, device identifiers, and browsing patterns when interacting with our Website.

• Communication Data: This includes records of any communication between you and our customer service representatives, including but not limited to email correspondence, phone conversations, faxes, and SMS communications.

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2. How Information is Collected

We collect your information through various channels to ensure we provide seamless and efficient services, including:

• Direct Interactions: When you complete forms on our Website, contact us via phone, fax, email, or engage in face-to-face interactions.

• Website Technologies: Automated data collection through cookies, web beacons, and tracking technologies that capture usage behavior and preferences.

• Third-Party Referrals: Information received from healthcare providers, insurers, or other entities with your prior authorization and consent.

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3. Purpose of Data Collection

Our data collection practices are guided by the principle of serving your healthcare needs effectively and in compliance with regulatory standards. We use your information to:

• Provide and Manage Healthcare Services: Including delivering DMEPOS products and coordinating healthcare solutions tailored to your needs.

• Billing and Claims Processing: To process transactions, submit insurance claims, and manage reimbursements.

• Legal and Regulatory Compliance: To adhere to local, state, and federal laws, including HIPAA and other applicable health regulations.

• Service Improvement: To enhance our Website, improve customer service, and refine our product offerings based on user feedback and behavior.

• Marketing and Promotional Communication: To provide you with updates, promotions, and service information, strictly with your prior consent.​

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4. Data Sharing and Disclosure

We are dedicated to ensuring that your data is handled with the utmost care. Your personal and health-related information will only be disclosed under the following circumstances:

• Service Providers and Business Partners: Trusted partners assisting in service fulfillment, billing, and IT support.

• Legal Requirements: When required by law or necessary to protect our legal rights or comply with legal obligations.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a successor entity.

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5. SMS Communication and Consent

By providing your mobile phone number, you expressly consent to receive SMS communications from Suncare Medical, including service updates, appointment reminders, and notifications. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances. You can revoke consent at any time by replying "STOP" to any SMS message.

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6. TCR (The Campaign Registry) Compliance

We adhere to The Campaign Registry (TCR) best practices to ensure that all SMS and text message communications comply with industry regulations and guidelines. We maintain transparency in all messaging campaigns, providing clear opt-in and opt-out procedures.

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7. Data Security

Suncare Medical implements a comprehensive range of administrative, technical, and physical security measures to safeguard your personal and sensitive information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage systems, encryption technologies, access controls, and regular security audits. Despite our efforts, no method of data transmission over the internet is entirely secure.​

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8. User Rights

You are entitled to a range of rights regarding your personal and health-related data. These rights include:

• Access and Correction: The right to access and correct inaccuracies in your personal data.

• Consent Withdrawal: The right to withdraw consent for marketing and communication activities.

• Data Processing Restrictions: The right to request limits on how we process your data.

• Data Deletion: The right to request the deletion of your data when it is no longer necessary for its original purpose.

• Regulatory Complaints: The right to file a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at 855-704-4867 or via email at [Insert Email Address].

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9. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to personalize your browsing experience, monitor website traffic, and analyze user engagement. Cookies help us understand user preferences and enhance functionality. You may manage cookie preferences through your browser settings.

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10. Third-Party Websites

Our Website may contain links to external websites operated by third parties. These websites are governed by their own privacy policies, and we assume no responsibility for the privacy practices of these external sites. We strongly encourage reviewing their privacy policies before providing any personal information.

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11. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date. Continued use of our Website after such updates constitutes acceptance of the revised policy.

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Contact Information:

Suncare Medical Corp
16244 S. Military Trail, Suite #310
Delray Beach, FL 33484
Phone: 855-704-4867
Fax: 855-611-4082

Email: Info@suncaremedical.com

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Thank you for trusting Suncare Medical with your healthcare needs and for allowing us to serve you with care and integrity.​​​​​​​